Links to other services and support

Please find some helpful resources and links on this page which will provide you further information about various health related topics.

If you require information regarding something that is not listed please do not hesitate to get in touch with one of our reception team and we will be happy to help.

Primary Care Navigator

Our primary care navigator can support you in a number of ways. If you require advice or support with any of the following you can contact the surgery and book a telephone consultation with Carol Richardson. Carol’s role is to help you navigate your way around the many services available in Gateshead and find the one that will best meet your needs.

These are just some of the services she can put you in touch with. Don’t worry if the service you need is not listed, give us a call and we will do all we can to help.

  • Befriending services
  • Support services for older people
  • Debt services
  • Healthy living and improving health and fitness
  • Support for those with Learning Disabilities and their families and carers
  • Support for carers
  • Food bank

General Health

Young People

Can I see a GP on my own if I am under 16?

You can make an appointment to see a GP without a parent or carer. The doctor or nurse will decide if they think you are ready to make your own decisions about your health. If they don’t think you’re quite ready to do so they’ll ask you to bring a parent or carer next time.

You have the right to confidentiality. You can tell others about your visit but we won’t.

There may be times when we have to break confidentiality. If we think you are in danger we may have to break confidentiality, if this were to happen we would talk to you first.

You have the right to confidential advice about sexual health and you can choose who you see – doctor or nurse – male or female. If you want to bring a friend with you that’s OK too. Support with training and employment. Local authority Connexions and Young People’s Services teams offer confidential advice and support for 13-19 year olds (and up to age 25 for young people with special needs) who live in the Tyne and Wear area.

Streetwise Free and Confidential Advice, Counselling, Sexual Health and Support Services for Young People aged 13-25.

Family Lives Support for all aspects of family life that include all stages of a child’s development, issues with schools and parenting/relationship support. We also respond when life becomes more complicated and provide support around family breakdown, aggression in the home, bullying at school, teenage risky behaviour and mental health concerns of both parents and their children. We provide a 24 hour helpline, advice website, live chat and parenting/relationship support groups.

Gateshead anti-bullying strategy If you are a child or young person experiencing bullying, the best thing to do is to tell a responsible adult about it (like your parent or a teacher) and say you need some help. This website provides useful information and links to other services for children and young people that are experiencing bullying and cyber-bullying and their parents/carers.

Young Minds YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people.

ChildLine ChildLine is a private and confidential service for children and young people up to the age of 19. You can contact a ChildLine counsellor about anything -no problem is too big or too small. Call free on 0800 1111, have a 1-2-1 chat online or send an email.

Get Connected Get Connected is the UK’s free, confidential helpline service for young people under 25 who need help, but don’t know where to turn.

Children and Families

Gateshead Council Family Information Service Gateshead’s Family Information Service (FIS) offers free, confidential and impartial advice and guidance to parents, carers and childcare providers on:

  • Childcare (registered and un-registered) and Early Years Services in Gateshead.
  • Free entitlement to Early Years provision
  • Childcare settings that have experience in offering services to children with disabilities and special educational needs

St Chads Community Project 25 Years supporting families. We work at the heart of our community, offering advice and support covering a wide range of issues facing families, to try to make their lives easier, healthier and happier.

Support for children & young people with special educational needs  Information about the support available for children and young people aged 0-25 with Special Educational Needs (SEN) or disabilities from education providers (e.g. nurseries, schools/academies and colleges) and health and social care providers.

Action for Children All families need support at some point. Our children’s centres help families turn things around in difficult times with practical and emotional support.


Lesbian, Gay, Bisexual and Transgender

Switchboard LGBT+ helpline Switchboard provides a one-stop listening service for LGBT+ people on the phone, by email and through Instant Messaging.

MESMAC North East MESMAC Services are:

  • Open to all gay and bisexual men and other men attracted to men.
  • For men regardless of HIV status.
  • For men 13 years and over.
  • Confidential

Lesbisexyandhealthy This website aims to help you stay happy and healthy as a lesbian/bisexual woman. The website covers things like health, wellbeing and sex and hopefully answers the questions you maybe wanted to ask but were afraid to!

Our Gateshead- LGBT The Gay, Bisexual, Lesbian, Transexual section of the site is your one-stop shop for events, news and resources about gay, bisexual, lesbian, transexual. Find out about Groups, Clubs and Organisations in Gateshead. Transgender support groups around the world.


Mental Health

Gateshead Talking Therapies The Talking Therapies team provides services in Gateshead and South Tyneside. They provide interventions recommended by the National Institute for Health and Social Care Excellence (NICE) for a range of mental health difficulties but particularly for depression and anxiety.

MIND Whether you are experiencing mental health problems or going through a difficult time in your life, MIND can help. Our aim is to help you live the best life you can, whatever challenges you face. We do this by offering informal one to one support, groups and counselling.

Mental Health Self Help Leaflets An excellent range of self help leaflets produced by Northumberland Tyne and Wear Foundation Trust. There are leaflets on a variety of common mental health problems.

Counselling Directory

Older People

Age UK Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Friends of the Elderly Our vision is a society where all older people are treated with respect and have the opportunity to lead fulfilled lives. To achieve this, we provide support for all older people, particularly those in need due to mental or physical frailty, isolation or poverty.

Royal Voluntary Service Our aim is to provide the support that enables older people to live independent and fulfilled lives – we want everybody to matter, regardless how old they are.

Contact the Elderly Supported by a network of volunteers, Contact the Elderly organises monthly Sunday afternoon tea parties for small groups of older people aged 75 and over, who live alone, offering a regular and vital friendship link every month.

Long-term Conditions

Diabetes UK Diabetes UK is the leading charity that cares for, connects with and campaigns on behalf of every person affected by or at risk of diabetes. We provide information, help and peer support, so people with diabetes can manage their condition effectively. We are one of the largest funders of diabetes research in the UK.

NHS Long-term Support Living with a long-term condition brings challenges and it’s important to have the confidence, support and information to take control of your condition. This is called self care, which means looking after yourself in a healthy way, whether it’s taking your medicine properly or doing some exercise. This guide will give you lots of advice and practical information.

Dementia Support We’re here to support you with straightforward information about dementia, and to offer you practical advice and simple strategies for adapting to changes you may be going through as a family.

Asthma UK Every ten seconds someone in the UK has a potentially life-threatening asthma attack and three people die every day. Tragically two thirds of these deaths could be prevented, whilst others still suffer with asthma so severe current treatments don’t work. This has to change. That’s why Asthma UK exists. We work to stop asthma attacks and, ultimately, cure asthma by funding world leading research and scientists, campaigning for change and supporting people with asthma to reduce their risk of a potentially life threatening asthma attack.


Other Support Services

Gateshead Food Bank Gateshead Food bank, Emergency food for Gateshead people in crisis.

NHS Care and Support Everyone has the right to live in safety, free from abuse and neglect. Abuse and neglect can occur anywhere: in your own home or a public place, while you are in hospital or attending a day centre, or in a college or care home. This website provides useful links to other services for those of neglect or abuse.

Safeguarding Matters A list of charities and regulator services supporting vulnerable adults.

Newcastle Carers We are a local independent charity working citywide to provide dedicated support and information to adult carers caring for someone living in Newcastle. We provide support to unpaid carers who care for a family member or friend who is ill, disabled or has mental health or drug and alcohol problems. We provide a range of information and support services to help improve the quality of life for Newcastle carers.

Gateshead People Gateshead people is a self-advocacy group run by people with learning disabilities for people with learning disabilities.

Gateshead Mencap  An independent local registered charity run entirely by volunteers. We are here to improve the lives and opportunities of children and adults with a learning disability

Gateshead Emergency Information for victims of domestic abuse Domestic abuse help and support.

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