Category Archives: News

We have new staff in our team!

You may have noticed a number of new faces in the practice. We are always working to improve the service we provide and have recruited a number of new staff to help us do this. Ann- Reception Team Lead Ann … Continue reading

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Update on IT Systems in Primary Care

We would like to say a big thank you to all of our patients for your patience and understanding today. We are very pleased to report that our IT systems are back up and running. Business as usual tomorrow but … Continue reading

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Update on IT systems in primary care

Due to the NHS cyber attack there will be no access to IT systems on Monday 15th May. This means that we cannot access your medical records and therefore will be unable to book/cancel appointments, issue prescriptions or give out … Continue reading

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National Disabled Access Day Friday 10th & Saturday 11th March 2017 What is Disabled Access Day?  Disabled Access Day is all about trying something or somewhere new, whether that’s a local museum or gallery.  This year the event will take … Continue reading

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Patient Partner

Patient Partner is now live! Patient Partner is a system that allows our patients to book, cancel, check or change appointments at any time, night or day using their telephone. To use it ring 0191 4772430 as usual and follow … Continue reading

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Christmas and New Year Opening Hours

Fri 23rd Dec: 9-6pm Sat 24th Dec: CLOSED Sun 25th Dec: CLOSED Mon 26th Dec: CLOSED Tue 27th Dec: CLOSED Wed 28th Dec: 9-6pm Thu 29th Dec: 9-12pm Fri 30th Dec: 9-6pm Sat 31st Dec: CLOSED Sun 1st Jan: CLOSED … Continue reading

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CQC rating

The practice was inspected by the Care Quality Commission on 15th September and the practice was given an overall rating of Good. We were rated Good in all of the key areas. We would like to thank all of our … Continue reading

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Online access to your medical record

Second Street Surgery works in partnership with our GP software supplier, EMIS, to offer online access to our 24/7 appointment booking, repeat prescription ordering and online access to medical records. This service is free to our patients and is very … Continue reading

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Care Quality Commission Inspection Visit

The Care Quality Commission will be carrying out our inspection visit on Thursday September 15th. The inspector will be talking to patients in the practice between 9am- 12pm that day. If you would like to give feedback regarding the care … Continue reading

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Flu clinics commence September 2016

Flu vaccination is available every year on the NHS to help protect adults and children at risk of flu and its complications. Flu can be unpleasant, but if you are otherwise healthy it will usually clear up on its own within a week. However, flu … Continue reading

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